Introduction
SafeHold UAE respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (www.safeholduae.com) or use our services.
By accessing our website and services, you agree to the terms outlined in this policy. We may update this policy from time to time, and any changes will be reflected on this page.
Information We Collect
SafeHold UAE acts as a data controller, meaning we are responsible for handling the personal data we collect from you. The types of information we collect include:
- Personal Information:
Name, email address, phone number, nationality, and residency status.
Address or location data when filling out forms or making inquiries.
Documents such as Emirates ID or passport for verification purposes.
- Property & Financial Data:
Information related to property interests, budget, and financial preferences.
Payment details when transactions are made through our platform.
- Website & Technical Data:
IP address, browser type, device information, and browsing behavior.
Cookies and analytics data to improve user experience.
- Marketing & Communication Data:
Preferences regarding receiving marketing emails, SMS, or WhatsApp messages.
Communication history when contacting our support team or agents.
How We Collect Information
We collect personal data through:
Direct interactions – when you fill out a form, subscribe to newsletters, or contact us.
Automated technologies – such as cookies and analytics tools.
Third parties – such as CRM software, business partners, or real estate agents.
How We Use Your Information
- We process your personal data for the following purposes:
- To provide and improve our real estate services.
- To connect buyers, sellers, and real estate agents.
- To process payments and verify transactions.
- To send updates, promotions, and marketing communications.
- To ensure compliance with UAE laws and regulations.
- Legal Basis for Processing Data
We process your personal data based on:
- Contractual necessity – when data is required to fulfill a service.
- Legal obligations – to comply with UAE regulations.
- Legitimate interests – to improve services and enhance user experience.
- Consent – when required for marketing communications.
Who We Share Your Data With
We may share your information with:
Real estate agents and brokers – when you inquire about a property.
Financial institutions – for mortgage and payment processing.
Third-party service providers – for marketing, analytics, or customer support.
Regulatory authorities – when required by UAE law.
Data Storage & Security
We take necessary steps to protect your personal data from unauthorized access, loss, or misuse. Data may be stored within or outside the UAE, but always with security measures in place.
Your Rights & Choices
Depending on UAE data protection laws, you may have the right to:
Access, correct, or delete your personal data.
Restrict processing or object to certain uses of your data.
Withdraw consent for marketing communications.
To exercise these rights, contact us at info@safeholduae.com.
Cookies & Tracking Technologies
We use cookies to analyze website traffic, personalize content, and improve user experience. You can manage cookie settings through your browser.
Marketing Preferences
To opt-out of marketing communications, click the unsubscribe link in emails or email us at info@safeholduae.com.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, and you should review their policies.
Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.
Contact Information
For any questions regarding this Privacy Policy, contact us:
Website: www.safeholduae.com
Email: info@safeholduae.com
Phone: +971 58 583 1370
Address: Office No. 102, Spectrum Building, Oud Mehta, Dubai, UAE